? We tend to spend enormous amounts of time pondering over details of a solution and yet, we seem to short-change the need to understand details of the problems that we are trying to solve.
? “Thinking is one of the most important weapons in dealing with problems” – Nelson Mandela
? In this decade, let us REDEFINE our approach by starting with a comprehensive understanding of the problems.
Here are 5 tips to manage problems:
? The problem with problems: Transformation journey must begin with problems being defined well
? Devil is in the detail: Problems must be characterized in detail and should include visible symptoms, impact, root-causes, and price of non-action
? It’s not my problem if I don’t know about it: Characteriz
ed problems should be socialized and internalized with stakeholders
? Growth matters: Prioritize problems that have the highest impact on revenue and growth
? There are no free lunches: You need to allocate adequate staff and resources to run a transformation
Once you have defined, understood and internalized a set of problems, then proceed to identify solutions ?
