Traditional Shared Services will be Dead in the Coming Decade
Most of the shared services over the past couple of decades have survived primarily on incremental rather than transformational strategies. These strategies have mainly focused on increasing efficiencies, timeliness and…
Transformations in Shared Services
Most of the functional and shared services leaders in mid-to-large corporates across the globe are facing an existential problem. On one side, most of the organizations have a sub-optimized shared…
Is it time to shun vanity metrics in operational environment
Is it time to shun vanity metrics in operational environment If you’ve ever worked in a shared services environment, you’re likely to be familiar with ‘vanity metrics’. Vanity metrics can…